Yelp has chosen abortion activism over accuracy in its latest move. The technology company announced last month that it would recategorize pregnancy resource centers and other faith-based medical clinics on their platforms to distinguish them from abortion clinics.
However, the problematic language Yelp has applied mislabels many clinics, introducing doubt and creating confusion in the minds of those seeking help for an unplanned pregnancy.
The company’s decision-making is clearly partisan and runs against Yelp’s own corporate values of telling the truth, treating others with respect and valuing diversity in viewpoints. Yelp is risking the trust of communities and consumers with its new labeling policy.
Yelp’s label isn’t clear about clinics’ work
Under the auspice of providing “reliable information” to users, Yelp placed warnings on such listings by stating that crisis pregnancy centers “typically provide limited medical services and may not have licensed medical professionals onsite,” without attempting to discern the reality of what these clinics might offer or the qualifications of those who work there.
Leaders at Yelp announced these labels as part of their commitment to support “access to reproductive healthcare for our employees, underserved communities, and our users.”
These changes came amid growing pressure on tech companies from some government leaders and employees to ensure access to abortion services after this summer’s Supreme Court ruling that overturned Roe v. Wade. But unlike Google’s recent shifts in how pregnancy resource centers and faith-based clinics are displayed on their platforms, Yelp has decided to blanketly apply misleading labels rather than to provide clear and honest information.
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